The key to perfecting your communication strategy
Great communication skills can make all the difference in your personal and professional life, and expert author Elizabeth Kuhnke shares with you her top tips for successful communication in any situation.
Packed with advice on active listening, building rapport with people, verbal and non-verbal communication, communicating using modern technology, and lots more, Communication Skills For Dummies is a comprehensive communication resource no professional should be without!
Utilising a core of simple skills, Communication Skills For Dummies will help you shine—in no time!Introduction  1
Part I: Honing Your Communication Skills  7
Chapter 1: Grasping the Finer Points of Great Communication  9
Chapter 2: Knowing What You Want to Achieve  27
Chapter 3: Valuing Different Communication Styles  43
Part II: Being Receptive to Others  55
Chapter 4: Listening Actively for Total Understanding  57
Chapter 5: Establishing Rapport for Effective Communication  71
Part III: Putting Your Mind and Body into Your Message  89
Chapter 6: Choosing the Right Attitude  91
Chapter 7: Speaking with Clarity  109
Chapter 8: Conveying Messages through Movements  127
Part IV: Managing Communication Challengl3:
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